Please ensure Javascript is enabled for purposes of website accessibility Skip to main content

FAQs

FAQs

What should you expect on your next stay with Uptown Suites? We compiled a list of frequently asked questions to help answer your questions.

Yes, each room offers free, class-leading Wi-Fi access. Please be sure to read our Internet Use Policy.

Most locations are open 24/7; however, you should check the individual property page for specific hours of operation.

Bring your whole family! Uptown Suites is now Pet Friendly making your stay even more comfortable by accepting your best friends! Please visit our Pet Policy page or call the property for more details.

Yes, we offer weekly or daily housekeeping depending on the length of your stay.

Our properties offer an on-site guest laundry facility for a nominal charge.

We have an on-site fitness center for Uptown guests.

Yes. All Uptown Suites locations are 100% non-smoking properties.

Our rooms are equipped with an in-room kitchen, including a full size refrigerator, microwave, two-burner sealed glass cooktop, hairdryer, iron, ironing board, and coffee maker. Each room also features comfortable bedding, 43" or larger smart HDTV, modern bathroom, and more.

The minimum age of 21 is required to rent a room unless you have a valid military ID.

Refunds from Uptown Suites are returned to the original payment card used for the reservation. Most refunds are processed within 7 days, although the exact timing may vary depending on your bank or credit card provider.